FAQ's
Frequently Asked Questions
1. Who is Mimi?
Mimi is a tiny cat with a huge attitude. 🐱 She says what she thinks, does what she wants, and has absolutely no interest in your approval. Our products bring Mimi’s savage one-liners and chaotic energy to your everyday wardrobe.
2. What does Mimi sell?
Mimi has opinions, and apparently, she also has merch. You can find Mimi on T-shirts, hoodies, tote bags, caps, keychains, and more.
3. Are Mimi's quotes actually savage?
Would Mimi lie?
Expect sarcasm, attitude, questionable life advice, and the occasional verbal slap — all delivered with a cute cat face.
4. Are Mimi products suitable for cat lovers?
Absolutely. Especially if you're the kind of cat lover who believes cats are superior to humans. Mimi approves.
5. What sizes are available?
Our clothing comes in a range of sizes. Check the size chart on each product page for the exact measurements and fit before ordering.
6. How do I choose the right size?
We recommend checking the measurements in our size chart against a T-shirt or hoodie you already own. Mimi recommends choosing wisely. She doesn't handle returns.
7. How should I wash my Mimi T-shirt or hoodie?
To keep Mimi looking savage for longer, follow the care instructions listed on the product. In general, washing according to the garment's care label and avoiding harsh treatment will help preserve the print.
8. Will the print fade or peel?
Our products are made with durability in mind, but like all printed clothing, proper washing and care can help keep Mimi's face and one-liners looking their best.
9. Are Mimi's products good for gifting?
Definitely. Mimi makes an excellent gift for the friend who is cute, sarcastic, slightly unhinged, or simply obsessed with cats.
10. Can I buy Mimi products for someone who doesn't like cats?
You can. But Mimi cannot be held responsible for their questionable taste.
11. Are the tote bags suitable for everyday use?
Yes! Mimi's tote bags are made for carrying your everyday essentials — groceries, books, work stuff, snacks, or things you bought even though you absolutely didn't need them.
12. What can I use Mimi keychains for?
Keys, bags, backpacks, pouches — basically anywhere that needs a little more Mimi energy.
13. Are Mimi caps adjustable?
Check the individual product description for the closure and sizing details of each cap.
14. Where are Mimi products shipped?
We ship to the locations listed at checkout. Available shipping destinations and delivery options may vary.
15. How long will my order take to arrive?
Delivery times depend on your location and the shipping method selected at checkout. You'll see the available options and estimated delivery information during the ordering process.
16. Can I track my order?
If tracking is available for your chosen shipping method, you'll receive tracking information once your order has been dispatched.
17. Can I change or cancel my order after placing it?
If you need to change or cancel your order, contact us as soon as possible. We'll do our best to help, but once an order has entered processing or been shipped, changes may no longer be possible.
18. What if I receive the wrong or damaged item?
Don't panic. Contact us with your order details and photos of the issue as soon as possible, and we'll help you sort it out.
19. Can I return or exchange my Mimi product?
Returns and exchanges are subject to our return policy. Please check our Returns & Refunds page for the latest eligibility requirements and instructions.
20. Do you offer refunds?
Eligible refunds are processed according to our refund policy. Please check our Returns & Refunds page for details.
21. Can I request a specific Mimi quote or design?
We love hearing what you want to see from Mimi. Send us your idea — although Mimi reserves the right to judge it first.
22. Are Mimi designs original?
Yes. Mimi's personality, artwork, quotes, and designs are created for the brand and are intended to be uniquely Mimi.
23. Can I use Mimi's artwork or quotes for my own business?
No. Mimi's artwork, illustrations, designs, and original quotes are protected brand content and may not be reproduced or used commercially without permission.
24. Do you have new Mimi designs coming?
Of course. Mimi has far too many opinions to stop at one collection. Follow our socials or join our mailing list to hear about new drops.
25. I have another question. How can I contact you?
Easy. Send us a message through our Contact Us page and our team will get back to you as soon as possible.
Still confused?
Mimi isn't. But we're happy to help. 🐾